FinnServe by FinnPay LLC

FinnServe Reservations

Reservations, guest relationships, events and hospitality experiences.

F FinnServe Reservations Powered by FinnPay

Reservations • Experiences • Guest Relationships

Turn Every Reservation Into A Lasting Guest Relationship.

Reservations, guest management, waitlists, deposits, experiences and customer relationships—all in one standalone platform built to help restaurants and wineries protect revenue, serve guests more personally and create more reasons to return.

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Unlimited bookings No per-reservation fees Month-to-month Standalone or connected to FinnServe
FinnServe Reservations
$179 Per month - Less than $6 per day

Reservations, waitlists, deposits, experiences, guest profiles, direct bookings and table management.

Reservations Direct, mobile-friendly booking
Waitlists Manage demand and openings
Deposits Protect tables and experiences
Experiences Sell tastings, events and more
Guest Profiles Recognize and serve guests better
Table Management See arrivals and availability

More Than Reservations

The Reservation Is Only the Beginning. The Guest Relationship Is the Opportunity.

FinnServe Reservations helps you manage the complete experience—from the initial booking and arrival to guest recognition, personalized service and future visits.

01

Reserve

Make direct booking fast, mobile friendly and easy for every guest.

02

Protect

Use deposits, prepayments and clear policies to protect valuable revenue.

03

Experience

Create and sell tastings, dinners, events and other special experiences.

04

Recognize

Give your team guest preferences, notes, occasions and visit history.

05

Return

Use guest history, preferences, occasions, and visit information to create more relevant reasons for guests to come back.

✓ Complete Standalone Platform Use FinnServe Reservations on its own or connect it with the broader FinnServe ecosystem.

Your business does not need FinnServe POS to use the reservation platform. When used together, the connected systems can provide a more complete view of guests, service and operations.

Direct Booking & Guest Experience

Make It Easy to Book. Make It Worth Returning.

Give guests a convenient way to book directly while giving your business more than a reservation—valuable guest information, visit history, preferences, and opportunities to build a lasting relationship.

Your Guests. Your Relationship.

A Better Booking Experience From Discovery to Arrival.

FinnServe Reservations gives guests a polished, mobile-friendly booking experience while giving your team the information needed to prepare for every visit.

01 Direct Online Booking Accept reservations through your website and designated booking links.
02 Real-Time Availability Help guests choose from the times and experiences currently available.
03 Automated Communication Send confirmations, reminders, updates, and important visit information.
04 Guest Preferences Capture useful details that help your team deliver more personal service.
✓ Built for Direct Guest Relationships Create a branded booking journey without handing the customer relationship to a third-party marketplace.
Mobile-Friendly Booking

Give guests an easy experience across phones, tablets, and desktop devices.

Custom Booking Details

Collect the information your team needs before the guest arrives.

Booking Source Visibility

Better understand how guests discover and reserve with your business.

Connected Guest History

Build a more complete relationship across future visits and experiences.

Unlimited Direct Reservations Welcome more guests without paying a fee for every reservation. FinnServe Reservations uses transparent monthly pricing with unlimited bookings and no per-reservation fees. View Reservations Pricing

Deposits, Prepayments & Policies

Protect Your Availability. Set Clear Expectations.

Create booking requirements that reflect the value of your tables, tasting appointments, events, and special experiences—without making the process difficult for your guests.

Booking Protection

More Confidence Behind Every Confirmed Reservation.

Use deposits, prepayments, stored payment methods, cancellation policies, and automated communication to help reduce uncertainty and protect high-value booking inventory.

Your Rules Configure requirements around the experience you offer. Policies can be structured for standard reservations, larger parties, ticketed events, tastings, or other designated booking types.
$

Reservation Deposits

Collect a designated deposit to confirm qualifying reservations, larger parties, or high-demand times.

Protect Availability
✓

Full Prepayment

Sell prepaid tastings, special menus, events, and experiences before the guest arrives.

Sell Experiences
P

Clear Booking Policies

Present cancellation, refund, arrival, and participation terms as part of the reservation process.

Set Expectations
R

Automated Reminders

Keep upcoming reservations visible with confirmations and reminders delivered before the scheduled visit.

Stay Connected
STEP 01 Choose the Booking Type Standard dining, tasting, event, experience, or another reservable offering.
STEP 02 Set Your Requirements Determine whether the booking requires a deposit, prepayment, or policy acceptance.
STEP 03 Confirm the Guest Provide confirmation details and important information about the upcoming visit.
STEP 04 Welcome With Confidence Give your team better visibility before the guest walks through the door.
Flexible by Reservation Type Apply the right level of protection without treating every booking the same. Configure booking requirements around your operation, guest experience, availability, and business policies. Explore Reservations Pricing

Payment processing, deposits, prepayments, refunds, and related services may be subject to processing fees, merchant approval, configured policies, and applicable terms.

Experiences, Events & Tastings

Create More Reasons to Reserve, Visit and Return.

Turn tastings, special menus, classes, celebrations, and limited events into reservable experiences that are easy to discover, purchase, and manage.

Beyond the Standard Reservation Package the experiences that make your restaurant or winery worth planning a visit around.

Experience Management

Transform Special Experiences Into Bookable Revenue.

Create defined offerings with their own availability, capacity, guest information, pricing, policies, and communication—all while keeping the booking journey connected to your business.

01 Wine Tastings Offer scheduled tastings, pairings, tours, and member experiences.
02 Special Menus Create prix fixe dinners, chef experiences, and seasonal offerings.
03 Classes & Events Manage workshops, demonstrations, release events, and educational experiences.
04 Private Occasions Accept inquiries or reservations for celebrations and designated group experiences.
✓ Control Capacity and Availability Set booking windows, available dates, guest limits, pricing, and policies for each experience.
Create the Offering

Present each experience with its own description, schedule, availability, and guest requirements.

Choose How Guests Pay

Use free booking, deposits, partial payments, or full prepayment when appropriate.

Prepare Your Team

Capture relevant guest details before arrival and keep reservations organized.

Continue the Relationship

Connect the experience to guest history and future communication opportunities.

More Than Tables and Time Slots Sell the experiences that make your business distinctive. FinnServe Reservations helps restaurants and wineries turn memorable offerings into organized, reservable guest experiences. Explore Reservations Pricing

Waitlists, Tables & Daily Service

Keep Guests Moving. Keep Your Team Informed.

Bring reservations, walk-ins, waitlists, table status, and guest details together so your team can manage service with greater visibility and fewer disconnected processes.

Service Overview

Live Service

Know What Is Happening Before Guests Ask.

Give hosts and managers a clearer view of upcoming reservations, waiting guests, seated parties, and available capacity.

5:30 Reservation Arriving Guest details and visit notes available Confirmed
5:45 Walk-In Added Party notified when availability changes Waiting
6:00 Table Assigned Service status visible to the team Seated
6:15 Upcoming Experience Guest requirements reviewed before arrival Confirmed
WL

Digital Waitlist

Add walk-in guests, track estimated waits, and keep their place organized during active service.

Manage Walk-Ins
TXT

Guest Notifications

Communicate updates when availability changes or the guest's table is nearly ready.

Keep Guests Updated
TM

Table Management

Organize available, reserved, seated, and resetting tables through a connected service view.

Improve Visibility
FOH

Front-of-House Coordination

Help hosts, servers, and managers work from the same guest and reservation information.

Connect the Team
01 Reserve Booking enters the service schedule.
02 Arrive Guest checks in or joins the waitlist.
03 Assign Match the party with availability.
04 Serve Guest information supports the visit.
05 Remember Visit history strengthens future service.
One Connected Service View Manage planned visits and walk-in demand without losing sight of the guest. Give your team the information needed to move from booking through seating with greater confidence. View Reservations Pricing

Guest Profiles & Relationships

Remember More. Serve More Personally.

Bring reservation history, preferences, visit details, and important guest information together so every interaction can feel more informed, personal, and connected.

Turn Guests Into Regulars

Recognize the Guest, Not Just the Reservation.

FinnServe Reservations helps your team build a more complete understanding of each guest across bookings, visits, preferences, celebrations, and experiences.

01 Visit History Review previous reservations, experiences, and important visit information.
02 Guest Preferences Record relevant preferences that can support more thoughtful service.
03 Special Occasions Recognize birthdays, anniversaries, celebrations, and other important moments.
04 Communication History Keep guest interactions and booking communication connected to the relationship.
✓ Information That Supports Better Hospitality Give authorized team members useful context without making the guest repeat the same details every visit.
01 Discover The guest finds your restaurant, winery, or experience.
02 Reserve Booking details begin building the guest profile.
03 Welcome Your team has better information before arrival.
04 Remember Preferences and visit history remain connected.
05 Return Future experiences can feel more personal and relevant.
Guest Relationships That Grow Over Time Every reservation can help make the next visit better. Connect booking information and guest history to create more consistent hospitality and stronger relationships. Explore Reservations Pricing

Built for Modern Hospitality

One Reservation Platform. Configured Around Your Business.

Whether you manage restaurant tables, winery tastings, special experiences, or multiple locations, FinnServe Reservations adapts to the way your team welcomes and serves guests.

REST

Restaurants

Manage direct reservations, walk-ins, waitlists, tables, policies, guest information, and special dining experiences.

  • Dining-room reservations
  • Walk-in and waitlist management
  • Table and service visibility
  • Large-party booking policies
  • Prix fixe and chef experiences
WINE

Wineries & Tasting Rooms

Organize tastings, tours, release events, member experiences, payments, and guest relationships through one connected platform.

  • Scheduled tasting experiences
  • Wine-club and member events
  • Deposits and prepayments
  • Guest preferences and history
  • Experience capacity management
MULTI

Hospitality Groups

Give authorized teams broader visibility while maintaining appropriate location-level settings, availability, and operating controls.

  • Multiple participating locations
  • Location-specific availability
  • Authorized user access
  • Connected guest information
  • Consolidated business visibility
01 Standalone Reservations Use FinnServe Reservations on its own.

A complete reservation and guest-management platform for businesses that want to keep their current POS, payments, and other operating systems.

02 Connected FinnServe Ecosystem Connect reservations with your broader operation.

Bring reservations, POS activity, payments, guest relationships, marketing, and business insight together as your FinnServe configuration expands.

Start With What You Need You do not have to replace every system to improve your reservation experience. Begin with FinnServe Reservations as a standalone platform or discuss how it can connect with FinnServe POS and other supported solutions.
View Pricing Discuss Your Operation

Comparable Capabilities. Meaningful Savings.

Enterprise-Level Guest Technology Without the Enterprise Cost.

FinnServe gives independent restaurants and wineries powerful reservation, guest-management, and customer-growth capabilities at a price designed for growing hospitality businesses.

This comparison uses the competitor plans needed to provide similar capabilities—not their lowest-priced entry plans. Entry plans with substantially fewer features are not presented as equivalent alternatives.

Reservations & Guest Management Comparable plan pricing reviewed September 2026
Best Overall Value

FinnServe

FinnServe Reservations

$179 per location/month

Complete reservations, guest management, waitlists, experiences, and direct booking without FinnServe per-reservation fees.

  • Unlimited direct reservations
  • Guest profiles and visit history
  • Waitlists and table management
  • Deposits and prepaid experiences
  • Month-to-month flexibility
Transparent pricing with no FinnServe per-booking fee

OpenTable

Comparable Feature Plan

$299 per month

The OpenTable plan level needed for a more comparable reservation and guest-management feature set.

  • Reservation management
  • Guest information and profiles
  • Table-management capabilities
  • Additional charges may apply
  • Confirm current provider terms
FinnServe savings: $120/month or $1,440/year

Resy

Comparable Feature Plan

$459 per month

The Resy plan level required for the broader feature set used in this capability-based comparison.

  • Reservation management
  • Guest-management capabilities
  • Advanced operational features
  • Plan-specific tools and terms
  • Confirm current provider terms
FinnServe savings: $280/month or $3,360/year

Reservations + Customer Growth

Reservations Bring Them In. ThePrizeWheel Helps Bring Them Back.

Combine FinnServe Reservations with FinnPay360 to turn each booking and visit into an opportunity for continued engagement. ThePrizeWheel gives guests an interactive reason to connect while FinnPay360 helps your business build customer profiles, deliver rewards, automate follow-up, and encourage return visits.

  • Complete reservation platform
  • ThePrizeWheel guest engagement
  • Permission-based customer capture
  • Customer CRM and segmentation
  • Rewards and promotional offers
  • Email and SMS marketing
  • Loyalty and return campaigns
  • Birthday and celebration automation
FinnPay Solution

FinnPay360 + FinnServe Reservations

$329 per location/month

Reservations, guest management, ThePrizeWheel customer engagement, CRM, loyalty, and automated marketing working together.

OpenTable

Advanced Reservation & Marketing Plan

$499 per month

Comparable higher-level plan pricing for expanded guest engagement and marketing capabilities.

Save $170 per month—or $2,040 per year—with the FinnPay solution.

Comparison reflects publicly available pricing and plan information reviewed in September 2026 and focuses on plans with more comparable capabilities. Prices, features, usage charges, cover fees, contract terms, and availability may change. Contact each provider to verify current pricing and terms. Resy and OpenTable are trademarks of their respective owners and are not affiliated with FinnPay LLC or FinnServe.

Simple, Transparent Pricing

Unlimited Bookings. No Per-Reservation Fees.

One complete reservation and guest-management platform for restaurants, wineries, tasting rooms, and hospitality businesses. Cancel anytime.

FinnServe Reservations

Complete Reservations & Guest Management

$179 per location
per month

Accept unlimited direct bookings and manage the guest journey without paying FinnServe a fee for every reservation.

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Month-to-month subscription. Cancel anytime.

Everything You Need to Manage the Guest Journey

One Platform. One Monthly Price.

Use FinnServe Reservations as a standalone platform or connect it with the broader FinnServe hospitality ecosystem.

  • Unlimited direct reservations
  • Mobile-friendly online booking
  • Waitlist and walk-in management
  • Table and availability management
  • Guest profiles and visit history
  • Guest preferences and notes
  • Automated confirmations and reminders
  • Deposits and prepaid experiences
  • Events, tastings, and special bookings
  • Cancellation and booking policies
  • Multi-user team access
  • Reporting and business visibility
Bookings Unlimited direct reservations
Reservation Fees No FinnServe per-booking fee
Commitment Month-to-month flexibility
Restaurants Reservations, tables, and waitlists
Wineries Tastings, tours, and experiences
Hospitality Groups Participating locations and users
Standalone or Connected Use it your way

Payment processing fees, messaging usage beyond included allowances, optional services, custom integrations, and other third-party costs may be billed separately where applicable. Features and availability may vary by configuration and merchant approval.

Frequently Asked Questions

Questions About FinnServe Reservations?

Here are answers to some of the most common questions from restaurants, wineries, tasting rooms, and hospitality businesses considering FinnServe.

01 Are reservations unlimited? +
Yes. The FinnServe Reservations plan includes unlimited direct reservations. FinnServe does not charge your business a fee for every direct reservation accepted through the platform.
02 Does FinnServe charge per-reservation or cover fees? +
No. FinnServe Reservations uses a transparent monthly subscription and does not add a FinnServe per-reservation or per-cover charge to your direct bookings. Payment-processing fees may apply when collecting deposits or prepayments.
03 Can I use FinnServe Reservations without FinnServe POS? +
Yes. FinnServe Reservations is a complete standalone reservation and guest-management platform. You may continue using your existing POS, payment processor, and other business systems.
04 Can we connect it with FinnServe POS later? +
Yes. You can begin with reservations and later discuss connecting it with FinnServe POS, payments, customer relationships, marketing, and other supported capabilities as your needs grow.
05 Does it support deposits and prepayments? +
Yes. Businesses can configure deposits or prepayments for qualifying reservations, tastings, larger parties, special menus, ticketed events, and other bookable experiences. Processing fees and merchant approval may apply.
06 Can it manage walk-ins and waitlists? +
Yes. FinnServe can help your team organize reservations, walk-in guests, estimated waits, notifications, table status, and seating activity through a connected front-of-house service view.
07 Can wineries manage tastings, tours, and events? +
Yes. Wineries and tasting rooms can create scheduled tastings, tours, release events, wine-club experiences, classes, pairings, and other reservable offerings with their own availability, capacity, pricing, and policies.
08 What is included in the $179 monthly price? +
The $179 plan includes the complete FinnServe Reservations platform: unlimited direct reservations, online booking, waitlists, table management, guest profiles, reminders, deposits, prepaid experiences, events, reporting, and team access.
09 What does the $329 FinnPay360 package add? +
The $329 package combines FinnServe Reservations with FinnPay360 and ThePrizeWheel. It adds interactive guest engagement, customer capture, CRM, segmentation, rewards, loyalty, email and SMS marketing, celebration campaigns, and automated follow-up.
10 Are payment-processing fees included? +
No. The monthly subscription covers the software platform. Payment-processing fees for deposits, prepayments, purchases, refunds, or other transactions are billed separately based on the configured payment solution and merchant agreement.
11 Is FinnServe Reservations month-to-month? +
Yes. FinnServe Reservations is offered as a month-to-month subscription. You can cancel the subscription in accordance with the applicable service terms without being locked into a long multiyear software agreement.
12 How do we get started? +
Start through the FinnServe Reservations signup page or request a demonstration. We will learn how your business manages reservations, experiences, tables, payments, and guest relationships and help identify the right configuration.

Built Around Your Guest Experience

Ready to Bring Reservations and Guest Relationships Together?

See how FinnServe can help your restaurant, winery, or hospitality business accept direct bookings, manage service, create reservable experiences, and build stronger guest relationships.

Unlimited direct bookings No FinnServe per-reservation fees Month-to-month Standalone or connected
Start Free Trial Request a Demo

Features, integrations, onboarding requirements, payment services, and availability may vary by configuration. Additional fees may apply to payment processing, optional services, messaging usage, or third-party integrations.

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